Enterprise IT Infrastructure Diagnostic | Premium Ventures Ltd Kigali

Pillar 1 of 5: Power Resilience

What is the current state of your power backup and UPS infrastructure?

Online Double-Conversion UPS (APC/Eltek): Centralized 3-phase UPS with tested battery banks and routine preventative maintenance contracts. Individual Line-Interactive UPS units: Scattered plug-in units for essential PCs, but batteries have not been tested or replaced in over 2 years. Direct Grid / Inadequate Backup: Frequent power cut interruptions; no dedicated server UPS or battery backup system.

Pillar 2 of 5: Compute & Data Storage

How does your institution store and back up institutional data?

Dedicated Enterprise Server & RAID NAS: Redundant storage with automated daily snapshots and off-site replication. Local Shared Hard Drives: Shared folder on a standard PC; backups performed manually on external hard drives occasionally. No Central Storage: Data is saved on individual employees' laptops without standardized backup protocols.

Pillar 3 of 5: Network Architecture

How is your local area network (LAN) and internet structured?

Managed Cisco Infrastructure & Fiber: Structured Cat6/Fiber cabling, managed VLANs, isolated guest Wi-Fi, and PoE switching. Basic Unmanaged Switches: Standard Wi-Fi routers with frequent bottlenecks and slow file transfers between departments. Ad-Hoc Network: Tangled loose cabling, consumer Wi-Fi dongles, and frequent dropped connections.

Pillar 4 of 5: Physical Security & Access Control

What security protocols protect your physical facilities and staff?

Integrated 4K CCTV & Biometrics: Hikvision IP surveillance with 30-day retention and automated biometric attendance / door locks. Basic Analog Cameras: Low-resolution cameras covering the entrance only, with physical paper sign-in sheets. No Electronic Surveillance: No CCTV cameras, no electronic access control, and manual keys only.

Pillar 5 of 5: Fleet Reliability & Ergonomics

What is the condition of your staff computers and office setup?

Standardized Corporate Laptops & Ergonomics: Genuine HP/Dell business machines under warranty with ergonomic seating. Mixed Aging Fleet: Computers vary widely in age; older machines experience crashes and slowing staff productivity. Severe Hardware Bottlenecks: Damaged keyboards, failing batteries, slow hard drives, and non-ergonomic desks causing strain.